Contact Form EN

Basic Policy

Company FACEWHITE Co., Ltd. recognizes the social responsibility of appropriately managing personal information and specific personal information. We comply with laws and other regulations related to the protection of personal information and strive to protect it.


Use of Personal Information

The personal information provided will only be used within the necessary scope for site operations, including responding to inquiries, various applications, document requests, and tasks related to the purchase of products, such as shipping and payment.


Security Measures for Personal Information

We make efforts to securely manage and operate personal information. Measures are taken to prevent unauthorized access, loss, destruction, alteration, and unauthorized leakage of personal information held by us.


Providing Personal Information to Third Parties

Except in cases where one of the following applies, personal information will not be disclosed or provided to any third party:

  • With the consent of the individual.

  • When formally requested by a court, public prosecutor’s office, police, bar association, or an authority with similar jurisdiction based on the law.

  • When disclosure is necessary for achieving the purpose of use and is disclosed to a reliable outsourcing partner with whom we have concluded a confidentiality agreement.

 

Disclaimer for Personal Information

We shall not be responsible for the acquisition of personal information by third parties in the following cases:

  • The individual voluntarily discloses personal information in a place accessible by third parties.

  • The individual or others can identify the individual based on information entered.

  • Personal information is provided to our website through other linked websites.

 

Disclosure, Correction, and Deletion of Personal Information

The provided personal information will only be used within the necessary scope for site operations, such as responding to inquiries, various applications, document requests, and tasks related to the purchase of products.

If you want to get a reply as soon as possible, you can give us a call to make inquires. According to your inquiry, the responsible personnel will give you a reply.

Japan Head Office

kowa Building, 7F 2-8-26, Takadanobaba, Shinjuku-ku, Tokyo 169-0075, Japan
Phone:03-4363-9389

Beijing Office

4F, Block B, Shimao Building, A92 Jianguo Road, Chaoyang District, Beijing

Shanghai Office

Room 271, 58 Yaoyuan Road, Shanghai, China